Shipping policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You’ll receive another notification when your order has shipped.


Shipping Rates & Estimates

We offer free standard shipping within the U.S. (included in the product price).

Orders typically arrive in 3–7 business days.

International Shipping

At this time, we do not ship outside the U.S.



Order Tracking

You’ll receive a tracking link by email once your order has shipped.

Please allow 24 hours for tracking information to become available.


Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages after the carrier marks them as delivered.

If your order arrives damaged, please contact us immediately at info@scoobstories.com with your order number and a photo of the item’s condition. We’ll evaluate and make it right.


Returns / Exchanges

We accept returns within 30 days of delivery. Items must be unused and in original condition.


Contact Us

If you have any questions about shipping, contact us at info@scoobstories.com