Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You’ll receive another notification when your order has shipped.
Shipping Rates & Estimates
We offer free standard shipping within the U.S. (included in the product price).
Orders typically arrive in 3–7 business days.
International Shipping
At this time, we do not ship outside the U.S.
Order Tracking
You’ll receive a tracking link by email once your order has shipped.
Please allow 24 hours for tracking information to become available.
Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages after the carrier marks them as delivered.
If your order arrives damaged, please contact us immediately at info@scoobstories.com with your order number and a photo of the item’s condition. We’ll evaluate and make it right.
Returns / Exchanges
We accept returns within 30 days of delivery. Items must be unused and in original condition.
Contact Us
If you have any questions about shipping, contact us at info@scoobstories.com